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Catalogue of this articleOverview:

• 1, I have made an HTML online floating customer service. How to insert this finished HTML into the PHP page...
• 2, web online chat (how to realize web online chat)
• 3, About the implementation What technologies are required for the online customer service system
• 4、 What are the open source online customer service systems?
• 5, What are the common online customer service systems in the website

I have done an online floating customer service of HTML. How to insert this finished HTML into the PHP page...

Are you familiar with php? At some level, php is to output html. You check the source code of your modified page (right-click in the browser) and whether your customer service code appears on the page as you think. It is not normal, that is, it depends on whether your floating code appears normally on the page.

Create a hello script named hello.php: in the HTML code above, print Hello in the PHP code. What is needed to write PHP code in HTML? Php? Tags. It is very simple to integrate PHP and HTML.

SSI. This is also a relatively recommended method, which is exactly the same as the syntax used by ASP and ASP.NET web pages. If the webmaster prefers to use PHP or JSP, the syntax will be slightly different.

Web online chat (how to implement web online chat)

Open the browser, enter https://w.qq.com/ to enter, or search for webqq, you can search for the official webpage of webqq and click to enter the web version of qq. After opening the web version of webqq, webqq contains the old version and the latest version. Select the icon of webqq and click to experience it now.

If you want to realize instant online chat, you can use the im sdk of Jigu Technology to build it. The development team of Jigu Technology has 21 years of experience to support the sending of group chat messages in the chat room to help the communication ability in the language chat room and interactive live broadcast scene.

Front-end page design: design the UI interface of the web chat room, including chat message display, input box, send button, etc.

About what technologies are needed to realize the online customer service system

1. The intelligent customer service system mainly applies artificial intelligence and machine learning technology. Specifically, the system uses the following key technologies: Natural Language Processing (NLP): This is an important branch of the field of artificial intelligence, which mainly studies how to make computers understand and process natural language.

2. Machine learning: Machine learning is the key technology for intelligent customer service systems to achieve powerful automatic answers and self-learning. By analyzing historical data and user feedback, machine learning can automatically adjust the processing methods in different situations to provide more accurate and faster services.

3. Speech recognition and synthesis: Intelligent customer service robots can convert the user's voice into text through voice recognition technology, and convert the robot's answer into voice through voice synthesis technology; this allows users to communicate with the robot through voice, improving the convenience and naturalness of interaction.

4. The realization of supply chain intelligent customer service technology requires the following key evaluations: voice recognition technology evaluation: evaluate the accuracy of voice recognition technology to convert voice into text, including the recognition ability of Mandarin, non-standard Mandarin and some dialects.

5. "Unattended customer service" that deeply integrates human-machine is the best way to break this bottleneck. The so-called intelligent customer service robot is actually an artificial intelligence information system, which can communicate with users in natural language. It uses many intelligent human-computer interaction technologies, including natural language understanding and machine learning technology.

What are the open source online customer service systems?

Wukong CRM: a real open source system, so it is relatively friendly for small and medium-sized enterprises to use. Enjoy customers: A domestic CRM system with a simple and easy-to-use page to create a more extreme CRM system for customers. White code CRM: an online CRM customer management system with flexible deployment.

I am using 53 Kuaifu. Of course, it depends on your industry and the consultation volume of your website. Overall, choose it, because the online consulting software industry has an advantage.

Engfu customer service system: Yingfu is a private enterprise, with 16 subsidiaries and non-profit organizations, providing a variety of educational courses, including language learning, study abroad tourism and degree courses, and cultural exchange.Infu's customer service system covers more than 50 countries around the world, with more than 40,000 employees and has helped more than 15 million students.

Open Web Messenger (now renamed Mibew Messenger) is an open-source online customer service support system. It allows customers or visitors to chat with administrators online (all chat records will be recorded). The system supports unlimited customer service staff, visitors and chat records.

What are the common online customer service systems in the website

Enterprise website Enterprise website is the most commonly used access channel for online customer service system, whether it is the official website of the enterprise orPages used for promotion can be accessed by embedding the js code of the online customer service system into the web page source code.

Access QQ; 400 telephone Professional online customer service system software Intelligent customer service robot The first and second types are actually used by fewer people now, so the third and fourth types, it is suggested that the questioner can take a look at Kuaishangtong, an old brand of online customer service system, which is said to have been established for 11 years. They are all doing an online customer service system.

What are the online customer service systems? Yingfu online customer service system, Akasso online customer service system, New Oriental online customer service system, front-line customer service system, and Wall Street online customer service system are all well-reputed online customer service systems.